Direct Bookings through Desert Paradise Website or phone reservations:
Cancellations 15 or more days prior to the arrival date will receive a refund of the Advance Deposit minus a $40 administration fee.
Cancellations within 14 to 6 days before arrival will result in forfeiture of the Advance Deposit.
Cancellations within 5 days days prior to the arrival date and no shows will result in a forfeiture of 100% of the reservation total.
Date change requests will incur a $40 change fee. No changes are allowed within 7 days of the original reservation dates.
Early departures or shortened reservations for any reason constitute a cancellation, and are subject the same policies. Please be certain of your dates before reserving to avoid additional charges.
***Holiday and Special Event Cancellation Policy:
Cancellations for Bear Weekend, White Party, Coachella, Gay Pride and New Years require a 30 day advance notice to receive a refund of the deposit minus a $40 administrative fee. Cancellations within 30 days of the reserved dates will forfeit the entire advance deposit. Cancellations made 2 days or less from the arrival date or no show will be charged 100% of the entire reservation total.
If you have booked your reservation through Booking.com, the cancellation policy stated on their website applies.