Cancellations and Change Fees:***(See below for Holiday and Special Event cancellation policy.)
Direct Bookings through Desert Paradise Website or phone reservations:
Cancellations 15 or more days prior to the arrival date will receive a refund of the Advance Deposit minus a $40 administration fee.
Cancellations 1 to 14 days prior to the arrival date will result in a forfeiture of the First Night Room and Tax.
Cancellations on the arrival date or after, and no-shows will incur a cancellation fee equal to 100% of the full reservation.
Date change requests will incur a $40 change fee. No changes are allowed within 15 days of the original reservation dates.
Early departures or shortened reservations for any reason constitute a cancellation, and are subject the same policies. Please be certain of your dates before reserving to avoid additional charges.
***Holiday and Special Event Cancellation Policy:
Cancellations for Bear Weekend, White Party, Coachella, Gay Pride and New Years require a 20 day advance notice to receive a refund of the deposit minus a $40 administrative fee. Cancellations within 20 days of the reserved dates will forfeit the entire advance deposit. Cancellations made 2 days or less from the arrival date or no show will be charged for the entire reservation total.
If you have booked your reservation through Booking.com, the cancellation policy stated on their website applies.