Direct Bookings through Desert Paradise Website or phone reservations:
Cancellations 60 or more days prior to the arrival date will receive a refund of the Advance Deposit minus a $50 administration fee.
Cancellations within 59 to 15 days before arrival will result in forfeiture of the Advance Deposit.
Cancellations within 14 days days prior to the arrival date and no shows will result in a forfeiture of 100% of the reservation total.
Date change requests will incur a $50 change fee. No changes are allowed within 7 days of the original reservation dates.
Early departures or shortened reservations for any reason constitute a cancellation, and are subject the same policies. Please be certain of your dates before reserving to avoid additional charges.
***Holiday and Special Event Cancellation Policy:
Cancellations for Bear Weekend, White Party, Coachella, Gay Pride and New Years require a 60 day advance notice to receive a refund of the deposit minus a $50 administrative fee. Cancellations made 59-15 days prior to arrival date will result in forfeiture of deposit.
Cancellations within 14 days of the the arrival date or no show will be charged 100% of the entire reservation total.
If you have booked your reservation through Booking.com, the cancellation policy stated on their website applies.